Contact PetStore Direct

Get in touch with our team for support, product information, or to learn more about our AI-powered customer service

Visit Us

West Palm Beach
Florida, USA

Call Us

1-800-PET-CARE
Mon-Fri 8AM-6PM EST

Email Us

support@petstore.direct
Response within 24hrs

Chat with AI

Instant support 24/7
Expert pet care advice

Send Us a Message

Privacy Notice: Your information will be securely stored and used only to respond to your inquiry. We respect your privacy and will never share your details with third parties.

Try Our AI Assistant

Get instant answers to your questions about pet care, grooming techniques, product recommendations, and more. Our AI assistant is available 24/7 and can connect you with the right department.

Professional pet care advice
Product information & recommendations
Store policies & customer service
Department routing (Sales, Technical, etc.)

Business Hours

Monday - Friday
8:00 AM - 6:00 PM EST
Saturday
9:00 AM - 4:00 PM EST
Sunday
Closed

Note: Our AI assistant is available 24/7 for immediate support and can help route urgent inquiries to the appropriate department.