About PetStore Direct
Your trusted partner in professional dog grooming since 2009. We're committed to supporting groomers with quality products, expert knowledge, and innovative technology.
Our Story
Founded in 2009 by professional groomer Sarah Mitchell, PetStore Direct began with a simple mission: to provide fellow groomers with access to the highest quality professional-grade equipment and supplies.
After years of struggling to find reliable suppliers and quality products for her own grooming salon, Sarah recognized the need for a specialized retailer that truly understood the professional grooming industry.
Today, we're proud to serve over 80,000 professional groomers across the country, offering everything from basic supplies to cutting-edge equipment, backed by unmatched expertise and support.
Our Mission & Values
We're dedicated to empowering professional groomers with the tools, knowledge, and support they need to excel in their craft.
Quality First
We partner only with trusted manufacturers to ensure every product meets the highest professional standards.
Community Support
We're more than a retailer - we're active members of the grooming community, supporting education and growth.
Passion for Pets
Every product we sell ultimately contributes to the health, comfort, and happiness of beloved pets.
Innovation in Pet Care
We're pioneering the future of pet care retail with AI-powered assistance and personalized support.
AI-Powered Customer Support
Our cutting-edge AI assistant provides instant expert advice, product recommendations, and connects you with specialized departments based on your specific needs.
- 24/7 professional pet care advice
- Personalized product recommendations
- Direct department routing and support
- Grooming technique guidance